Your information is safe with us. sunabet never sells your personal information to third parties. Read this Privacy Policy to understand how we respect and protect your privacy.
Introduction & Scope
Sunabet (https://sunabet.onl) is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") explains how sunabet collects, uses, shares, and protects your personal information.
By using the sunabet website or mobile app, you are accepting this Privacy Policy. If you disagree with any part of this Policy, please refrain from using sunabet.
This Privacy Policy is part of sunabet's Terms & Conditionsmust be read together with -. Both documents together form a complete agreement.
What Information We Collect
Sunabet collects only the information that is essential for delivering services, ensuring security, and meeting legal obligations.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Identity Verification & Age Confirmation |
| Contact Information | Email, mobile number, and address | Account Management & Communication |
| Financial Information | Payment method, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser, and device information | Security & Fraud Prevention |
| Gaming Information | Betting history, game logs | Responsible Gaming & Service Improvement |
Sunabet never stores your password. Passwords are always kept as encrypted hashes.
How Your Data Is Used
Sunabet uses the information collected under this Privacy Policy for the following purposes:
- Account Management: For registration, login, and profile management.
- Service Delivery: To enable gaming, betting, deposit, and withdrawal features.
- Identity Verification: To complete the KYC (Know Your Customer) verification process.
- Security: To prevent fraud, hacking, and other illegal activities.
- Contact: To send account updates, promotions, and important notices.
- Legal Obligations: To comply with AML policies and applicable government regulations.
- Service Improvement: To analyze and improve the user experience.
sunabet never shares your information with third parties for marketing or advertising purposes.
Cookies & Tracking Technologies
Sunabet uses cookies and similar technologies on its website and app to improve the user experience. Cookies are small text files stored on your device.
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand site usage — collected anonymously.
You can manage cookies at any time through your browser settings. However, disabling cookies may affect the functionality of some sunabet features.
Data Protection Measures
Sunabet uses industry-leading technology to protect your personal information. Security is a core pillar of our Privacy Policy.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Data Encryption: All stored sensitive data is kept encrypted.
- Two-Factor Authentication: Two-Factor Authentication (2FA) is available to help secure your account.
- Regular Audits: Regular system reviews conducted by third-party security experts.
- Limited Access: Only authorized personnel have access to data on a need-to-know basis.
- Data Backup: Secure data backups are maintained on a regular basis.
However, no online service can guarantee 100% security. Please keep your account password strong and never share it with anyone.
Your Rights
Under sunabet's Privacy Policy, you have the following rights:
Right to Access Your Data
You can request to know what information sunabet holds about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
In some cases, you may request that the processing of your information be restricted.
Right to Data Portability
You can request your information in a structured format.
Right to Opt Out of Marketing
You can opt out of receiving promotional messages at any time.
Contact our support team to exercise any of the rights listed above.
Protection of Minors
Sunabet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.
- Age is verified at the point of registration.
- Accounts suspected of belonging to minors are closed immediately.
- Parents can use parental control software to manage their children's internet activity.
- If you become aware of a minor using sunabet, please notify our support team.
How Long Your Data Is Retained
Sunabet retains your information only for as long as it is needed to provide services or to meet legal obligations.
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: After account closure, data may be retained for up to 5 years as required by law.
- Transaction Records: Financial transaction data must be retained for a specified period in accordance with AML policy — this is a legal requirement.
- Marketing Information: You are removed from marketing lists immediately upon opting out.
Privacy Policy Updates
Sunabet may update this Privacy Policy as needed. For significant changes, we will post a notice on the website and notify you via your registered email.
Continuing to use sunabet after any changes have been made will be considered acceptance of the updated privacy policy. Please check this page regularly.
For any questions about our Privacy Policy, please reach out to our support team. We are always here to help.
What makes sunabet's Privacy Policy different?
Zero Data Sales
Sunabet never sells your personal information to third parties — that is our firm commitment.
Bank-Grade Security
With 256-bit SSL encryption and advanced firewalls, sunabet keeps your data as secure as a bank.
Transparency in Bengali
Sunabet's Privacy Policy is written in plain, simple language so every user can easily understand it.
In Your Control
Sunabet gives you full rights to view, correct, and delete your own information.
Minimal Data Collection
Sunabet collects only the information that is necessary. No additional or excessive data is requested.
24/7 Privacy Support
Sunabet's support team is always available to help with any privacy-related questions or concerns.
Start Gaming Safely
Read sunabet's Privacy Policy and join our platform with confidence — enjoy a safe and exciting gaming experience.
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